Book with Confidence
Relaxed Payment & Cancellation Policies
Take Action on a Cancelled Sailing
How to use a Future Cruise Credit
How to get HawaiianMiles
Payment & Refund Information
Registration & Online Check In
Passports & Documentation
Preparing for your Cruise
Port Information and Directions
- My booking was impacted by Covid-19. How long will it take to get my refund?
- What is travel protection? Should I consider purchasing it?
- How do I pre-register with the cruise line?
- What information is required when pre-registering with the cruise line?
- How do I access my Hawaiian Airlines Cruise Vacations reservation?
- How can I get a copy of my reservation details (invoice)?
- How can I make payments on my reservation?
- So many cruise lines - which one should I choose?
- Should I purchase a beverage package from the cruise line?